Help Center · Scams
The “package could not be delivered” text
A tiny fee to release a package you may not even remember. The fee is bait; the card form is the harvest.
The tell
USPS, FedEx, and UPS do not text asking for money or card details to deliver. The link leads to a lookalike site where the "$1.99 redelivery fee" form takes your card number, address, and sometimes a login you reuse elsewhere.
What to do
- Do not tap links in delivery texts. If a package might be real, go to the carrier's own site or app and use your tracking number.
- Delete the text; you can forward it to 7726 (SPAM) first, which helps carriers block the sender.
- If you entered a card: call the card company, get it reissued, and watch statements. If you entered a password you use elsewhere: change it everywhere, starting with email.
Same family
Unpaid-toll texts, "your bank account is locked," and prize-delivery fees run the identical play: urgency, tiny fee, lookalike site.
Not sure how exposed you are? Our free check shows which leaks your email is in — about one second, and you keep the answer. And if you are in the middle of something right now, a person answers at contact@protectindiana.org.