Nelnet Servicing, LLC data breach: 52,024 Indiana residents notified
On August 26, 2022, Nelnet Servicing, LLC filed a security-breach notice with the Indiana Attorney General reporting 52,024 Indiana residents affected. That makes it the 12th-largest of the 226 filings on the 2022 register that reported at least 100 Hoosiers. This page shows exactly what the public filing says, what it leaves out, and what to do if you received a notice.
What the official filing says
| Organization, as filed | Nelnet Servicing, LLC |
|---|---|
| Notice filed with the Attorney General | August 26, 2022 |
| Date of the incident, as reported | June 1, 2022 |
| Indiana residents affected | 52,024 |
| Total people affected, all states | 2,501,324 |
| Register year | 2022 |
| Evidence ID | INAG-DB-2022-18885145BE |
| Official source | Indiana Attorney General 2022 register, page 24 (PDF) |
Figures are copied from the register as published. Where the Attorney General's table left a cell empty, this page says “not reported” rather than guessing.
What the filing does not say
A filing is a receipt, not a story. Indiana law requires a business that loses Hoosiers' personal data to notify the Attorney General, and the register records who filed, when, and how many people. It does not record which kinds of data were involved, how the incident happened, or which individuals were affected. The notice letter you received from Nelnet Servicing, LLC is the only document that answers those questions for you.
If you got a letter from Nelnet Servicing, LLC
- Read the letter for the data types. The order of everything else depends on whether it names passwords, Social Security numbers, card numbers, or medical details. Our free breach-letter reader pulls those out on your own device and never uploads the letter.
- Change any password you used with them anywhere else you used it, email account first, and turn on two-step sign-in for email and banking. See my password leaked.
- If a Social Security number was involved, freeze your credit at all three bureaus. It is free and reversible. See freeze your credit and a company lost my SSN.
- Expect the follow-on scam. Criminals read breach news too. A call, text, or email that references this incident and asks you to “verify” anything is the second attack, not help. Paste it into our screenshot checker before you answer.
Want someone to go looking for you? Kelsie Hart, Primary Hoosier Agent, runs a bounded personal exposure search for Indiana adults: the identifiers you authorize, checked against lawful breach and credential-exposure sources, written up finding by finding in a private case file within two business days. $39, one time, no subscription.
Other filings by Nelnet Servicing, LLC
The register lists 1 other notice under this name. Counts are reported exposure events, not unique people; one person can appear in more than one incident.
- 2022 register (filed as “Nelnet Servicing LLC”): notice filed October 19, 2022, Indiana residents affected 1 (official filing)
Other 2022 filings of a similar size
- MCG Health, LLC — 59,598 Indiana residents
- U-Haul International, Inc — 36,557 Indiana residents
- Horizon Actuarial Services, LLC — 69,719 Indiana residents
- Receivables Performance Management LLC — 72,183 Indiana residents
- Lakeview Loan Servicing, LLC — 72,940 Indiana residents
- One TouchPoint, Inc — 73,466 Indiana residents
Every 2022 filing with 100 or more Hoosiers →
Questions people ask about this filing
Does this filing mean my information was exposed?
No. It means Nelnet Servicing, LLC told the Indiana Attorney General that an incident affected 52,024 Indiana residents. Only the notice letter you received, or Nelnet Servicing, LLC itself, can tell you whether you were one of them.
What information was involved in the Nelnet Servicing, LLC breach?
The register does not record it. Your notice letter lists the categories involved. Our free breach-letter reader reads that letter on your device and puts the response steps in order.
Where does this information come from?
From the Indiana Attorney General's annual security-breach register, the public list of notices businesses file after losing Hoosiers' personal data. Protect Indiana copies the organization, dates and counts exactly as published and links every entry back to the official PDF. Nothing on this page comes from any other source.
Is there a free way to check whether my email address is in a known breach?
Yes. Have I Been Pwned and Mozilla Monitor check an email address against public breach indexes at no cost. Kelsie's $39 search is for people who want a person to run the identifiers they authorize, read the results, and write down what matters.